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Virtual machine image file

Currently, only VMWare image files for Windows are available.
https://f005.backblazeb2.com/file/easycallcenter365/easycallcenter365_VMWare_Windows_v20260501-en-US.zip 
Download the above software package to your computer and then extract it.   
In addition, we have also provided the virtual machine image files in the OVF format exported by VMWare pro.
If you need ovf format, you can download it.   (OVF format)

1.  Download and Install VMware  Workstation Pro 25H

VMware Workstation Pro is now available for free download and use. 
https://www.vmware.com/products/desktop-hypervisor/workstation-and-fusion
If your computer has already installed this software, you can skip this step.
Please note that the VMware version must be VMware 17 Pro or later.

2. Import the Virtual Machine Files into VMware Workstation

a. Extract the file easycallcenter365_VMWare_Windows_v20260520.zip

b. Open VMware, then select "File" -> "Open".
    Locate the extracted folder and select the file "Debian-12-64bit.vmx".

c. It is recommended to configure the virtual machine with 4 CPU cores and 8 GB RAM.
In the Debian 12 virtual machine settings, set the Network Adapter to Bridged Mode.

VM-Settings.png

d. Start the virtual machine Debian-12-64bit
   Click the button "Power on this virtual machine".
   If prompted, select "I Copied It".

I_Copied_it.png

e.  Account Information   

Virtual Machine Operating System
Username: root
Password: 123456

MySQL Database
Username: root
Password: easycallcenter365

3. Modify the Virtual Machine IP Address

Please follow the steps shown in the screenshots below to modify the IP address of the virtual machine.

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4. Access the admin dashboard

After the system restarts successfully, wait about 3 minutes for the application to fully start up.  You can then access the admin dashboard at: http://your-ip-address:8899/login?lang=en_US     e.g.  http://192.168.67.230:8899/login?lang=en_US

Default Account Infomation
UserName:  admin
Password:  admin123
Extension: 1001

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5. How to view logs
    View EasyCallCenter365 logs:    tail -f /home/easycallcenter365/logs/easycallcenter365.log
    View Error Logs:                tail -f /home/easycallcenter365/logs/easycallcenter365-ERROR.log 
    View SoftSwitch logs:           tail -f /home/easycallcenter365/softSwitch/var/log/freeswitch/freeswitch.log
    Enter SoftSwitch Console：      docker exec -it easycallcenter365-switch /usr/local/freeswitchvideo/bin/fs_cli
    Stop Service：                  cd /home/easycallcenter365/ && sh stop.sh


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