Troubleshooting
The Call Automatically Hang up After 30 Seconds
If you are using a cloud server, pay attention to the following two points:Go to Basic Configurat...
Bot Call Hang up Immediately After Being Answered
1. Inbound Calls Go to Call Center -> Inbound Call Records.Find the call record and check the Han...
No Audio After the AI Call Is Connected
Troubleshooting method: go to Basic Configuration -> Text-to-Speech .If you are using AWS, check ...
How to View Logs
View EasyCallCenter365 logs: tail -f /home/easycallcenter365/logs/easycallcenter365.log ...