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挂机原因对照表
FreeSWITCH 挂机原因对照表（Originate/Hangup Cause），已按常见类别归纳，并给出中文含义与简要说明，便于排查外呼失败、挂断分析、日志解读。 FreeSWITC...
如何查看日志
View EasyCallCenter365 logs: tail -f /home/easycallcenter365/logs/easycallcenter365.log ...
windows下使用VMware快速部署
下载并安装VMware workstation proVMware workstation pro目前已经可以免费下载使用。或者通过第二步的百度网盘下载 VMware-Workstation-...
如何设置服务开机自动启动
[Unit] Description=Start easycallcenter365 at Boot After=network-online.target docker.service [...
对接移动IMS线路
对接IMS线路，其实就是把电话服务器加入到运营商的IMS网络中。对接开始前的准备工作： a. 已经获取到ims账号信息和运营商IMS服务接入点地址; b. 运营商已经分配一个ip地址给easyc...
System Architecture Diagram
When a customer call comes in, the call enters the SoftSwitch dialplan. Within the dialplan, a ...
使用shell脚本快速安装
该安装方案适合空白主机的安装及初始化，要求的操作系统是debian12。下载地址： https://pan.baidu.com/s/19MyZXg5HagRgDtiSVKQ3Ow 提取码: rg...
Amazon AWS
Obtain AWS Access Key and Secret Access Key a. Log in to the AWS Management Console:https://cons...
Quick Installation Using the Script
This installation method is suitable for a clean server installation and initialization.The requi...
Virtual machine image file
Currently, only VMWare image files for Windows are available.https://f005.backblazeb2.com/file/ea...
How to View Logs
View EasyCallCenter365 logs: tail -f /home/easycallcenter365/logs/easycallcenter365.log ...
Cloud Server Firewall Settings
Cloud server security settings If the current deployment is hosted on a public cloud, you need to...
The Call Automatically Hang up After 30 Seconds
If you are using a cloud server, pay attention to the following two points:Go to Basic Configurat...
Amazon AWS
In the admin menu, go to:Basic Configuration -> Text-to-Speech -> Amazon AWS.Here, you need to mo...
What is EasyCallCenter365 ?
Product Induction EasyCallCenter365 is an intelligent phone customer service system powered by l...
Contact Us
If you encounter any issues during the trial, you can contact our pre-sales support team for tech...
No Audio After the AI Call Is Connected
Troubleshooting method: go to Basic Configuration -> Text-to-Speech .If you are using AWS, check ...
Bot Call Hang up Immediately After Being Answered
1. Inbound Calls Go to Call Center -> Inbound Call Records.Find the call record and check the Han...
AI通话接通后秒挂
1. 如果是呼入来电，请进入菜单 "呼叫中心" -> "呼入记录查询"。找到通话记录，查看 "挂机原因"字段。 如需进一步查询详细的通话日志，请复制"通话uuid"后，进入到菜单"基础配置" ...
Deepgram
Deepgram is a U.S.-based ASR/TTS provider. Its products are specifically optimized for phone call...