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No Audio After the AI Call Is Connected

EasyCallCenter365 User Manual Troubleshooting

Troubleshooting method: go to Basic Configuration -> Text-to-Speech .If you are using AWS, check the following three parameters: Access Key, Secret Access Key, and Region.If you are using Deepgram, check the API Key parameter. If you are not sure whether the a...

How to View Logs

EasyCallCenter365 User Manual Troubleshooting

    View EasyCallCenter365 logs:    tail -f /home/easycallcenter365/logs/easycallcenter365.log View Error Logs: tail -f /home/easycallcenter365/logs/easycallcenter365-ERROR.log     View SoftSwitch logs:          tail -f /home/easycallcente...

What is EasyCallCenter365 ?

EasyCallCenter365 User Manual

Product Induction  EasyCallCenter365 is an intelligent phone customer service system powered by large language models.It can replace human agents to answer customer calls and handle most common questions. It also supports seamless call transfer to human agents...

Contact Us

EasyCallCenter365 User Manual

If you encounter any issues during the trial, you can contact our pre-sales support team for technical assistance.We welcome your inquiries and look forward to discussing your needs.WhatsApp: +1 326 467 0047

如何设置服务开机自动启动

easycallcenter365 用户手册 其他

[Unit] Description=Start easycallcenter365 at Boot After=network-online.target docker.service [Service] Type=forking ExecStartPre=/bin/sleep 7 ExecStart=/home/easycallcenter365/start.sh TimeoutStartSec=300 User=root [Install] WantedBy=multi-user.target 把上述文...

如何查看日志

easycallcenter365 用户手册 问题排查

    View EasyCallCenter365 logs:    tail -f /home/easycallcenter365/logs/easycallcenter365.log View Error Logs: tail -f /home/easycallcenter365/logs/easycallcenter365-ERROR.log     View SoftSwitch logs:          tail -f /home/easycallcente...

挂机原因对照表

easycallcenter365 用户手册 问题排查

  FreeSWITCH 挂机原因对照表(Originate/Hangup Cause),已按常见类别归纳,并给出中文含义与简要说明,便于排查外呼失败、挂断分析、日志解读。 FreeSWITCH 挂机原因对照表 代码(常量名) 中文解释 说明 NONE​ 无 无挂机原因(初始状态) SUCCESS​ 成功 呼叫成功建立 NORMAL_CLEARING​ 正常挂断 通话正常结束 ORIGINATOR_CANCEL​ 主叫取消 主...