Comparison of telecom line types
Comparison of common telecommunication line types.
| Line Type | Transmission Medium / Protocol | Concurrency Capacity | Suitable Scenarios | Disadvantages |
|---|---|---|---|---|
| Analog Line | Physical copper line, traditional landline | 1 line = 1 concurrent call | Small and micro-sized businesses | Complex wiring; expansion requires new cabling; difficult to manage |
| Digital Trunk Line (PRI/T1) | Coaxial cable | 1 cable = 23 concurrent calls | Medium and large call centers | Requires dedicated hardware gateway; carriers are gradually discontinuing new activations |
| VoIP Line | Public IP network | Depends on bandwidth | Internet telephony | Runs over the public Internet; stability is greatly affected by network conditions |
EasyCallCenter365 supports integration with all of the telecommunication line types listed above.